1. Is IHRAYA Jewellery made of real silver?

Yes, all our jewellery is made from 925 sterling silver, a precious metal that is rare and sourced from the earth. We use only the finest quality silver to ensure every piece meets high standards of purity and craftsmanship.

2. What is 925 Silver?

925 silver, also known as sterling silver, is made up of 92.5% pure silver and 7.5% other metals (usually copper) to add strength. Pure silver is too soft for durable jewellery.

3. Will my IHRAYA Jewellery tarnish?

Yes, silver may tarnish over time due to exposure to air and moisture. This is a natural process. Regular cleaning and proper storage will help maintain its shine.

4. Can I shower or swim with my silver jewellery?

We recommend removing your jewellery before showering, swimming, or exercising. Chlorine, salt water, and sweat can cause tarnishing and reduce shine.

5. How do I care for my silver jewellery?

Store your jewellery in a dry, airtight container. Use a soft polishing cloth to clean it regularly. Avoid exposure to perfumes, lotions, and other chemicals.

6. Do you offer custom orders?

Currently, we do not offer custom or personalized orders. However, we may consider offering this in the future.

7. Do you offer gift wrapping?

Yes, all IHRAYA orders come beautifully packaged and ready for gifting. You can also add a gift message during checkout.

8. How long will it take to receive my order?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location. You’ll receive a tracking link once your order ships.

9. Can I cancel or change my order?

We begin processing orders immediately, so changes or cancellations may not be possible. Please contact us as soon as possible for assistance.

10. What is your return policy?

We accept returns within 7 days of delivery for unworn, undamaged items in original packaging. Please refer to our full Return Policy for details.